Return & Refund

Welcome to Sherizal. We are committed to providing high-quality wall clocks and ensuring every customer has a positive shopping experience. If you are not completely satisfied with your purchase, we’re here to help.

Return Policy

At Sherizal, we offer a 14-day free return policy on all wall clocks. If you are not satisfied with your purchase for any reason, you may return the item within 14 days of receiving your order.

To be eligible for a return:

The item must be returned within 14 days of the delivery date.
The product must be unused, in its original condition, and returned with its original packaging.
All accessories, manuals, and included items must be returned with the product.
Proof of purchase or your order number is required.
Free Returns

Sherizal provides free returns for all eligible orders within the 14-day return period. We want to make the return process simple and hassle-free for our customers.

Refund Policy

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If your return is approved, your refund will be processed within 3 business days using your original payment method. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Non-Returnable Items

Returns may not be accepted if:

The product has been used, damaged, or altered by the customer.
The product is returned without its original packaging or accessories.
The return request is made after the 14-day return period.
Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us immediately. We will work quickly to provide a replacement or a full refund at no additional cost.

5-Year Product Guarantee

At Sherizal, we never compromise on quality. Every wall clock we sell is backed by our 5-Year Product Guarantee, giving you confidence in the durability and craftsmanship of your purchase. If you experience a manufacturing defect during the guarantee period, please contact our customer support team for assistance.

Contact Us

If you have any questions regarding our Return & Refund Policy, our customer support team is happy to help.

Business Hours
Monday – Friday: 9:00 AM – 7:00 PM (USA Time)

Email: support@sherizal.com

Phone: +1 (605) 838-0750

Address:
28889 Clover Rd
Pierre, SD 57501
United States